Contact Us

Get in Touch
Contact Information
Address

Saharanpur
Uttar Pradesh
India

Email

info@prodex.app

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Frequently Asked Questions

After completing your purchase, you can download your products immediately from the order confirmation page. You can also access all your downloads from the "My Downloads" section in your account dashboard.

Our referral program allows you to earn rewards when your friends make purchases using your referral code. You'll receive 10% of the purchase value as a reward, which will be credited to your wallet. You can then withdraw these earnings to your bank account.

We accept various payment methods including credit/debit cards, UPI, net banking, and wallet payments. All transactions are secure and encrypted to protect your payment information.

Yes! We offer a 30-day money-back guarantee on all digital products. If the product doesn't work as described, we'll refund your money, subject to review. This includes issues like corrupted files, non-functional products, or products not matching the description. Simply contact our support team with your order ID and reason, and we'll process your refund within 3-5 business days. Please refer to our Refund Policy for full details.

We're currently working on our seller program. If you're interested in selling your digital products on our platform, please contact us with details about your products, and we'll get back to you with more information.