Privacy Policy

Last updated: November 11, 2025

1. Introduction

Prodex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us. This information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Time and date of your visit

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process and fulfill your orders
  • To send you order confirmations and updates
  • To provide customer support
  • To send you promotional emails and newsletters (if you have opted in)
  • To improve our website and services
  • To detect and prevent fraud
  • To comply with legal obligations

4. Disclosure of Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@prodex.app
Address: Saharanpur, Uttar Pradesh, India